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In the framework of the use of its services including its services available from its web site, Float Dubai, in its capacity as data controller, is likely to collect and process your personal data.

We endeavour to comply with rules protecting the privacy of prospects and of visitors to our sites.

All the processing of personal data carried out in the framework of the accessible services complies with the local regulations applicable in terms of personal data protection and in particular the provisions of the “Information System and Privacy” Act dated January 6, 1978 as amended and the General Regulations on Data Protection (EU Regulation 2016/679) or “RGPD”.

The person responsible for the processing of personal data is Float Dubai.

The data protection office is Mr.… (to be completed) Email address… (to be completed), telephone… (to be completed)

This personal data processing policy applies to all data and information that you pass to Float Dubai in any way or collected by it, in particular by browsing the website, in the Menu, booking, newsletter subscription forms.

The data collected by Float Dubai include personal data and, in particular:

  • Form of address 
  • Last name
  • First name
  • Postal address (street, zip code, city, country)
  • E-mail
  • Phone
    Any information given or content provided or generated by you when using the Site (for instance: IP address, log in data and navigation data), the implementation of any online form, in particular that of the support contact details.


Float Dubai undertakes to ensure a high level of protection of the personal data of its customers, prospects and website users.

Float Dubai undertakes to comply with the regulations which apply to all the data processing it implements:

• Your personal data are processed in a lawful, fair and transparent manner;
• Your personal data are collected for specific, explicit and legitimate purposes, and are not subsequently processed in a manner incompatible with these purposes;

• Your personal data are stored in an adequate and relevant manner and are limited to what is necessary for the purposes for which they are processed;
• Your personal data are accurate, kept up to date and all reasonable measures are taken to ensure that inaccurate data, considering the purposes for which they are processed, are deleted or rectified promptly.

• Float Dubai implements the appropriate technical and organizational measures in order to ensure a level of security adapted to the inherent risk of its processing operations, to comply with regulatory requirements and to protect the rights and data of the respective parties when designing processing operations.

Furthermore, by contract Float Dubai requires the same level of protection of personal data from its subcontractors (service providers, suppliers, etc.).


Float Dubai may collect and use the following kinds of personal information: 

● your website use information; 
● information that you provide upon registering with the website; 
● information about transactions carried out over this website; 
● information that you provide for the purpose of subscribing to the website services; and 
● any other information that you send to Float Dubai.


The IP address is a series of numbers that is automatically assigned to your computer by your Internet service provider on each connection. With each of your requests on the site, our servers record a trace of your visit. We collect IP addresses for the purpose of analysing trends on the site. We do not pass on any information that can identify you, which means that your session will be recorded, but will remain anonymous to us. We may use your IP address in cooperation with your internet service provider to identify you in the event that we need to apply the terms of use to protect our services, customers or to comply with applicable laws.


In order to constantly improve the quality of the services offered on our site and their suitability with your expectations, Float Dubai may use “cookies”, text files serving to identify your terminal when you connect to one of our services. The depositing of cookies or tracers on your terminal (computer, tablet, smartphone, etc.) allows Float Dubai to collect information and personal data, according to how you configure your terminal.

Cookies from third party websites and social networks
Our website contains links and / or content to other websites and social networks, and we do not know which cookies are used by the latter. To find out more, please see the information provided by these third-party sites and social networks on their own cookies.


We are committed to protecting your privacy and respect the following 2 principles.

  • We do not associate your cookies with any information allowing us to identify you directly and personally. Cookies do not allow you to know your address, date of birth, phone number or any other information that identifies you.
  • We do not provide any personal information to advertisers or to third party sites that display our ads based on your interests.

If your computer or mobile phone is used by several people, or if it has several browsing software, the content displayed to other users may match your preferences. If you want, you can change your browser settings.

Our site may contain links directing to third party websites.

We are not responsible for the collection, use, management, sharing or disclosure of data and information by these third parties.

The communication of information on third party sites is governed by the privacy policy and terms of use of those sites. We recommend that you read the privacy policies of those websites before submitting any personal information.


In accordance with articles 15 to 22 of the GDPR, you have the following rights for data concerning you:

  • right of access;
  • right of rectification and deletion;
  • right of restriction of processing;
  • right to data transferability;
  • right of opposition;
  • right not to be the subject of a decision based exclusively on automated processing;
  • right to withdraw your consent to the processing of your personal data, without affecting the lawfulness of the processing based on the consent given before the withdrawal thereof;

You can exercise each of these rights at any time on simple written request to the data protection officer by email or at the Float Dubai postal address, accompanied by any means enabling you to prove your identity and indicating your surname, first name and E-mail address. Float Dubai may, at any time, request additional information in order to have your identity confirmed.


Float Dubai undertakes to store your personal data for a period that does not exceed that necessary for the purposes for which they are processed.

The storage periods are defined according to the processing purposes implemented by Float Dubai and in particular consider the applicable legal provisions imposing a specific storage period for certain categories of data, any limitation periods that apply, as well as the recommendations of the CNIL. concerning certain categories of data processing


Ensuring the security and confidentiality of personal data that you entrust to us is a priority for Float Dubai. We thus implement all useful technical and organizational measures, considering the nature, the scope and the context of the personal data that you communicate to us and the risks presented by their processing, to protect the security of your personal data and, in particular, to prevent any destruction, loss, alteration, disclosure, intrusion or unauthorized access to this data, whether accidentally or unlawfully.

We offer you a secure online payment system using the latest technologies.

The security and confidentiality of personal data are based on individual best practices. This is the reason why we invite you not to communicate your passwords to third parties, to always log out from your profile and your social account (especially in the case of linked accounts) and to close your browser window. at the end of your work session, particularly if you access the Internet from a computer workstation shared with other people. This will prevent other users from accessing your personal information.


Float Dubai may update this privacy policy by posting a new version on this website. 

You should check this page occasionally to ensure you are aware of any changes.


Our site may contain links directing to third party websites.

We are not responsible for the collection, use, management, sharing or disclosure of data and information by these third parties.

The communication of information on third-party sites is governed by the privacy policy and terms of use of those sites. We recommend that you read the privacy policies of those websites before submitting any personal information.


If you have any questions about this privacy policy or Float Dubai’s processing of your personal information, please write: Sama Tower, Office 503, Sheikh Zayed Road, Dubai, United Arab Emirates, P.O Box 120273 [email protected]

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